Accessing your computer away from its location allows your productivity to stay high regardless of your location.
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VA Citrix Remote Access When logging Into this system you agree to the following You are accessing a U S Government information system, which includes (I) this computer, (2) this computer network, (3) all computers connected to this network, and (4) all devices and storage media attached to this network or to a computer on this network.
Once ShareConnect is set up on your remote Mac or Windows computers, you can instantly access them from the web or any tablet that is connected to the internet.
In order to access your remote computer using ShareConnect, the following is required:
Note: This feature is not supported for Mac users.
Remotely access your remote computer from the Windows Desktop Viewer
1. Log in to your ShareConnect account.
2. Select the computer you want to remotely access. You must download and run the .exe file to load the Viewer.
3. You can use the following features in the ShareConnect Viewer:
Select ShareConnect Printer: Remote printer support allows you to print documents from your remote computer.
View Options: Adjust the size of the Viewer window. Tools: Send Ctrl+Alt+Delete, Launch Task Manager, and Un-blank Remote Computer allow easier access and control of your remote computer. Multi-Monitor Support: To select another monitor, simply click the arrow button located on either side of the Viewer window. Windows multi-monitor keyboard shortcuts are also supported. Remotely access your remote computer from the iOS device
1. Log in to your account from the ShareConnect app for iPad or iPhone. If you don't already have the app installed, download the free ShareConnect app for iPad.
2. Tap the remote computer you want to remotely access. Enter the remote computer's user credentials.
Note: You can choose to remember your login credentials on a device by choosing the Remember on this device option.
3. In the Files screen, tap the Screen Sharing icon on the top right corner to begin your ShareConnect session.
4. You can use the following session features on the ShareConnect Viewer:
Note: To access these features, users must perform the 'long press' action on their iOS screen during a ShareConnect session, to display the mouse, the pointer and the magnifier features. To dismiss the use of these features, users can tap the Pointer icon.
Remotely access your remote computer from an Android device
1. Log in to your account from the ShareConnect app for Android. If you don't already have the app installed, download the free ShareConnect app for Android.
2. Select the remote computer you want to remotely access. Enter the remote computer's user credentials.
3. In the Apps tab, tap on the Desktop icon.
4. You can use the following session features on the ShareConnect Viewer:
Citrix Gateway provides support for HDX Adaptive Transport technology that improves delivery of Citrix Virtual Apps and Desktops traffic in low or challenging bandwidth situations. To ensure the best user experience, Citrix Gateway grooms ICA transport over less-than-desirable network paths.Only Citrix Gateway and provide visibility of all ICA traffic traveling through Citrix Gateway. This allows customers to identify and troubleshoot any network issues that are affecting end user experience and performance of Citrix Virtual Apps and Desktops applications. Citrix Gateway provides secure delivery of Microsoft RDP/RDS. On establishing a full SSL VPN tunnel, users can access their remote desktops through a browser.
Citrix Gateway provides SSO across all applications and RDP/RDS applications to improve the user experience. Granular access control and multi-factor authentication allow IT to implement strict control over access to RDP/RDS resources.With integration of, Citrix Gateway provides visibility into Microsoft RDP/RDS traffic.
Citrix Gateway Insight provides information on any user logon issues or application launch failures related to Microsoft RDP/RDS sessions.
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March 2023
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